Delivery and Returns

WHEN CAN I EXPECT DELIVERY OF MY ORDER?

We generally make all pieces to order from our London studio. We aim to create and dispatch your jewellery within 2-4 working days. Delivery times will depend on the shipping option you select at checkout. 

MAINLAND UK DELIVERIES?

STANDARD DELIVERY: FREE

Estimated delivery between 5-8 working days from order creation. Excludes deliveries on Saturday, Sundays & Bank Holidays. 

NEXT WORKING DAY: £7.95

Delivered the next working day on all orders after the 2-4 working days required to make your jewellery. Please note: our office is closed over the weekend, so orders placed at this time will be dispatched the next working day. Excludes deliveries on Saturday, Sundays & Bank Holidays.

DO YOU SHIP INTERNATIONALLY?

Yes! Although our jewellery is designed and handcrafted in the UK, we ship worldwide. Please select an international delivery option at checkout.

Please be aware that local customs and duties costs may be payable on importing your order into your country. 

INTERNATIONAL DELIVERIES

UNITED STATES: FREE WITH ORDERS OVER $120

Estimated delivery between 5-8 working days from order creation. 

INTERNATIONAL: PRICE VARIES BASED ON COUNTRY SELECTED

Estimated delivery between 6-12 working days from order creation.  

EUROPE: £8.00

Estimated delivery between 6-8 working days from order creation. Due to customs and courier handover delays this timeframe may be extended. 

INTERNATIONAL: £12.00

Estimated delivery between 8-12 working days from order creation. Due to customs and courier handover delays this timeframe may be extended. 

WHAT IS YOUR RETURNS POLICY?

We offer a 30 day money back guarantee on all items, excluding personalised items and earrings. Simply return the items, along with the packaging they came with. Please understand that items personalised for you, including engraved or made-to-order pieces, cannot be returned or refunded. Due to hygiene reasons, earrings are also non refundable. If you are in any way dissatisfied with your purchase please get in touch via the Contact page and we will get back to you as soon as possible.